Privacy Policy

1 · Controller and contact

The controller is Arfinex LLC, a limited liability company registered in the United States

30 N Gould St, Ste R, Sheridan, WY 82801, United States

Privacy requests: contact@arfinex.com

2 · Data we collect

Contact and business details you submit, such as name, organisation, country, email and message

Account, subscription and support records when you use the software

Technical, device, browser, security and usage information reasonably needed to operate and protect the services

Language preferences and essential session information stored through cookies or similar technologies

3 · Purposes and lawful bases

We process data to respond to requests, perform a contract or take pre-contract steps, administer accounts and subscriptions, secure and improve the services, meet legal obligations and pursue legitimate business interests that do not override your rights

Where consent is required, you may withdraw it at any time without affecting earlier lawful processing

4 · Sharing and processors

We share personal data only as necessary with contracted hosting, infrastructure, communications, analytics, security, support and professional-service providers, or when required by law

Processors act under contractual obligations and may process data only on documented instructions

5 · International transfers

When personal data is transferred outside the European Economic Area, we use an applicable legal mechanism such as an adequacy decision, approved contractual safeguards or another lawful basis, together with supplementary safeguards where required

6 · Retention

We keep personal data only as long as reasonably necessary for the stated purposes, contractual commitments, security, dispute resolution and legal obligations

Retention periods vary by record type and applicable law, after which data is deleted or anonymised

7 · Security and incidents

We use proportionate technical and organisational measures designed to protect confidentiality, integrity and availability

No system is risk-free

Where required by law, we assess incidents and notify the competent authority and affected individuals within the applicable deadlines

8 · Your GDPR rights

Where the GDPR applies, you may request access, correction, deletion, restriction, portability or objection, and may withdraw consent or ask for human review of qualifying automated decisions

We respond without undue delay and ordinarily within one month, subject to lawful extensions and identity verification

You may complain to the data-protection authority in the country where you live, work or believe an infringement occurred

9 · Cookies and preferences

We use essential technologies for security, session continuity and language preference

Any optional analytics or marketing technology requiring consent will be used only after the relevant choice is provided

10 · Children

The services are intended for organisations and are not directed to children

Do not submit a child's personal data unless you have a lawful basis and authority to do so

11 · Changes and contact

We may update this Policy and will publish the new effective date

Questions or rights requests: contact@arfinex.com

Arfinex LLC · 30 N Gould St, Ste R, Sheridan, WY 82801, United States